Easy website to identify the correct spare and great 'how to' videos aswell.
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by Mr David Cowen
19/01/2025
Quick delivery and had just what i…
Quick delivery and had just what i needed available
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by cherie
19/01/2025
Correct part sent efficiently
The part I ordered arrived when I expected it. It was the right door seal although a lot thinner than the original. I’ve no reason to suspect it wouldn’t have lasted. Unfortunately the seal had gone due to a failure of the drum support which we hadn’t realised and which may have been helpful to mention as a possibility. The video on the espares website on fitting a new seal was useful but following the advice in other reviews definitely helped.
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by Happy to review if it is good.
19/01/2025
eSpares delivers on price, quality and time
The easy part was to go to eSpares who then supplied the correct spare part, on time and at a good price. Now I need to fit it! Have always been happy with eSpares.
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by Mrs Barbara Walker
19/01/2025
Excellent service from start to finish…
Excellent service from start to finish — the how to video was extremely helpful!
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by Ukk
19/01/2025
Poor shipping
Poor shipping
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by Mr Roger D'alton
19/01/2025
I was kept informed on progress and the…RogerD
I was kept informed on progress and the product was delivered in good time
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by Angela Carr
19/01/2025
Arrived well packaged and quick!
Arrived well packaged and quick!
Although a little expensive.
Slightly cheaper than most.
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by Robin Larder
19/01/2025
I got the right part the next day
I got tge right part the next day. What more is there to ask?
Oh... and a video to explain how to fit it...
Got that too..
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by Marilyn Hurn
19/01/2025
The man that came was so polite and…
The man that came was so polite and helpful he explained what he was doing and why which I found very helpful. I would give him 10 out of 10 .
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by Michael Chadwick
19/01/2025
Great service
Easy finding the correct spare on your website, and the how to repair videos are excellent.
I have used your company several times and there's never a problem
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by Kate Smyth
19/01/2025
Good quality item.
I ordered a new head for my cordless Dyson. I paid for next day delivery. The order was placed on a Sunday so knew it would be Tuesday when it arrived. It never arrived until the Wednesday which I’m very unhappy about as I’d paid £6.95 for delivery. I’ve emailed the company about refunding my delivery fee but heard nothing. The item I ordered is good quality so I would use them again but not pay for next day delivery.
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by Tim Beazer
19/01/2025
Oven door
Great response,delivered fast and works perfectly.
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by GJ
19/01/2025
Parts good, experience iffy...
Ordered 3 parts but 1 item was the wrong size/part despite selecting the correct make/model of my Dyson on the website. Parts are good quality but the reason I'm giving 3 starts is I'm expected to return the item at my own expense of have £3.99 deducted from my refund if I use eSpares pre paid postage. Leaves a sour taste on my mouth given the wrong part was sent and wasn't a fault of my own.
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by Rob
19/01/2025
Very prompt delivery (as always) and…
Very prompt delivery (as always) and easy to select the correct part from the eSpares website.
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by Ros Beattie
19/01/2025
Quick Service
The service was really quick even at a busy time of year.
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by Nicholas Collett
19/01/2025
The part was as described and easy to…
The part was as described and easy to fit.
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by ian
19/01/2025
Great price great service part arrived…
Great price great service part arrived next day as promised if i needed would definitely use again ??
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by Mary
19/01/2025
Great service
Found the part we needed easily on the website, dispatched and delivered as promised.
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by Zb
19/01/2025
Extremely appalled by the service of…
Extremely appalled by the service of ESpares. I ordered an oven door and paid extra for next day delivery over a week later hasn’t arrived and I don’t think it ever will. There is no direct phone number to call to track my order and I doubt I’ll get my money back if it doesn’t arrive. Very unhappy customer!
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