DPD went wrong and I was not able to find a phone number for espares to sort out problem. Ordered the same part from Amazon at 2day delivery at less than half the price and got quicker delivery. Who do think will get my next order ?
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by Andrea Romanini
15/11/2024
Quick dispatch of the needed parts..
Quick dispatch of the needed parts... thank you ESpares
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by Petrom10
15/11/2024
Does the job well.
Does the job well.
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by Joe
15/11/2024
Aggrieved customer.
I ordered a twin pack water filter for my samsung fridge freezer. When it arrived, the filters were not genuine samsung replacements as described and displayed on the website. I received a generic replacement which said that it was compatible with all in-line filters.
This is false advertising e-spares. Will not be ordering from you again! Am extremely disappointed. The one star is for the speedy delivery.
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by William Angell
15/11/2024
straight forward reassembly in good…
straight forward reassembly in good time.
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by Customer
15/11/2024
It felt like I'd barely put the phone…
It felt like I'd barely put the phone down before the spares arrived and the website is easy to navigate. 10 out of 5 folks.
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by Anthony Askew
15/11/2024
Very reasonably priced and a speedy delivery, an excellent service delivered on time.
Very reasonably priced and delivery was made within the stated time of delivery. I would recommend this company to anyone.Will use this company again excellent service.
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by Martin Durrant
15/11/2024
Easy to use, efficient buying and delivery process
Easy to locate parts on the website. Geat delivery service arriving as per forecast given and service selected.
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by Adrian Blakey
15/11/2024
Excellent range of spares
Excellent range of spares. Very easy to find the correct model and then part numbers for the items I needed. Various delivery options also proved useful.
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by customerHazel Jones
15/11/2024
Great service!
Great service!
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by Barnsley Bob
15/11/2024
Easy to find parts online
Easy to find parts online. Delivered on time very well packed.
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by Stephen
15/11/2024
Ordered two draws for the freezer
Ordered two draws for the freezer, one was wrong size and damaged. Spoke to them on the chat and waited the 2 days I was told and heard nothing. Got back on the chat and they had no record of my conversation. Luckily the 2nd guy on the chat aranged for a phone call. The person who phoned was really nice and helpful.
Still, 2 chat conversations , 6 emails , 6 phone calls , the photographing of boxes, packaging , products and 2 weeks to get the money back wasn't really great.
I think the operational process needs to changed to better suit the customer, Amazon being a prime example.
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by Michael
15/11/2024
Excellent speedy service as usual
Excellent speedy service as usual, great price as well, thoroughly recommend.
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by Mr Joshua Flatt
15/11/2024
Waste of my time!
Ordered part as suggested by Espares. Arrived in good time but the connections were incompatible. Over a week later after enquiring why it doesn’t fit, I’m told I need to order an extra connector! And offered a pathetic 10%discount off my next order. Terrible waste of my time and would never buy from them again.
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by Roy Dixon
15/11/2024
Exactly the correct part
Exactly the correct part, so easy to replace faulty item, and fast next day delivery. Excellent service from eSpares as usual.
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by John McGrath
15/11/2024
Excellent service
Excellent service and prompt delivery. The parts arrived the next day and were exactly what I needed.
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by Steve
15/11/2024
Easy to find part and quick delivery on…
Easy to find part and quick delivery on the case again with service
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by customer
15/11/2024
Prompt efficient service
Prompt efficient service
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by John Lawson
15/11/2024
Happy customer.
Ordered parts at 8-30pm, delivered 10am next day. Parts are good quality at a reasonable price.
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by Steve Beall
15/11/2024
Placed order 11/11/2024 took 4 days to…
Placed order 11/11/2024 took 4 days to despatch and then only after i chased them with email. Goods were in nstock at time of order. Not happy
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