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I have a DC14. The roller recently replaced will not turn. The belt is ok.
Answer this Question (1 Answer)
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Chris at eSpares says...
The roller is meant to disengage when the cleaner is in the upright or parked position. There is a large cylinder type knob on the left when viewed from the front that twists to engage or disengage the roller as the unit is parked.
Vacuum Cleaner Clutch Assembly Stock Number: ES212526
Genuine spare part suitable for select models of Dyson vacuum cleaners
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