Get The App From Play Store!

Skip to main content

Hi eSpares, Method to release locked door from inside m/c please

Bosch WAE24366GB/23 Advantixx —M/c stopped 1 minute before finish Fault code F21 Door locked (no child lock on). Used reset method, nothing. Used string method to lift latch: will not move. Disconnected m/c and tilted to release catch (as seen on video) but cannot see any way of releasing as doesn't appear to be same type of catch. I cannot release front of m/c with catch still locked. Any ideas please? A great many thanks if you have BGT

By Brian T - Uxbridge, Middx - 27 January 2016

Answer this Question (1 Answer)

  • Chris from eSpares
    Chris at eSpares says...

    After an error Some machines continue to lock the door until the error is reset or the power is off for two minutes and the lock has cooled. F21 is a motor error (likely to be brushes) see our video: How to replace the carbon brushes on a washing machine - Bosch: www.espares.co.uk/advice/7/1379

Submit your answer

A confirmation email will be sent to this address. Your email address will not be published.

Contact Permission:

I am happy to receive vouchers, deals, exclusive offers and updates from eSpares by email and I acknowledge that my details could be shared with trusted third parties. We'll always treat your personal details with the utmost care and will never sell them to other companies for marketing purposes.

Please let us know your preference by selecting one of the options below?

Washing Machine Electric Door Lock Stock Number: ES1529933

Genuine spare part for select models of Bosch, Siemens, Neff and Smeg washing machines

Q&A tips & guidelines

  • Focus on the features or function of the product

  • Write your question in clear English

  • Be polite! Profanity won't be approved

  • Don't include personal info

  • Don't name other websites

  • Don't mention product prices