Answer this Question (13 Answers)

• Poor design. Handle is misaligned and the tendency is to pull from the top whilst the locking mechanism is at the bottom. I drilled mine and put bolts through the handle which has lasted a bit longer than the original. Spare parts also expensive. Disappointing. Will probably buy cheep throw away model in future, seems to be the way white goods are going By T Millar - Highlands - 03 August 2017
• When my handle snapped for the 2nd time i spread a layer off silican sealent on the handle prior to screwing it back in place. Never needed ro replace the part since. By Jim - Essex - 10 October 2015
• Yes, very fragile and held by 3 screws on long plastic lugs that seem mechanically vulnerable to leverage off the intended 'straight pull'. If you've got it at a good height and angle to where you normally stand it's likely to be trouble free. Obviously been noted by Bosch as it has been designed to be easy to change and is a very quick fix. I'm thankful for small mercies. By C RICHARDS - KENT - 13 September 2015
• This is our seventh time of changing this door handle, not brute strength required to snap them off (thankfully easily available parts from Espares). Poor design, so why oh why have you not listened to all these concerns Bosch and done something about it? It requires four screw sections not three for stability. By DJ - SW Wales - 08 October 2013
• This is replacement handle number 3 for me too. Same problem as everyone else. Tumble drier is fantastic apart from the poor handle design. By MrscCMJ - South East - 27 August 2013
• This will be number 3 a very bad design from a very good company, steel inserts should be moulded into the handle so it strengthens the screw boss, hope bosch read this By binksy45 - isle of man - 25 July 2013
• Yes this is the second time my handle has broken. This time I bough 2 handles in anticipation, as I know it will happen again. On both occasions I have found the handle pretty tricky to replace. If the plastic pillar that the screw is screwed into snaps off at the base it is easy to grip it with a pair of pliers and remove to screws to reuse. But on both occasions some of the plastic pillars have snapped off halfway up the screw and impossible to get hold of with pliers. I have used a very thin Stanley knife to dig into the plastic still on the screw to jam it, whilst unscrewing. Not easy I can tell you. I bet Bosch engineers have a special little tool to get over this problem,. Its bad design for sure and Bosch should sort it!!! By Chris - Lymington - 12 July 2013
• Shockingly poor design. This is the second replacement in 2 years and I have been very careful to pull the handle from the centre and not one side as the engineer who came out to repair the handle under warranty instructed. Not what I'd expect from Bosch. By Anonymous - - 01 May 2013
• Same here. Replacing for the second time, using epoxy resin to glue the new one on as well as the screws. Hopefully this will last longer. Only a year since it was replaced By Anonymous - - 08 February 2013
• As another correspondent says, this part is either fragile or a poor design. I would suggest the latter as the whole force of opening the door (against the resistance of the catch) pulls against the screws and their plastic threads. If, leaning down from a standing position, you then tend to put most effort on the top part of the handle, i.e. one screw only, this exacerbates the situation. By 2 sheds - Westbury - 08 October 2012
• I have model WTW84560GB/09 and the three lugs have snapped. Almost 2 years old, and I'm unsure if I'm under warranty as I bought it from Boots and their site says 2 years, but Bosch seems to say 1 year. I'm surprised that the handle is attached in this way as it seems very fragile. I have a washing machine with the same handle so am now being extra gentle with it. I'm going to try and get a spare handle and see if my husband can fit it. Loath to pay for anyone to fix it for me - especially if this is going to be a recurring problem. Husband says serves me right for buying expensive rubbish. But it has been a good dryer apart from that, and it was the only one which would fit under a fixed bench in the laundry. I get the door open by applying pressure with my fingertips and pulling. By Kiwigirl - Edinburgh - 13 April 2012
• I do not think Bosch have upgraded the handle as this has the same part number as the one on their website. It is either fragile or a poor design. This is also my second handle. One naturally pulls at the top, and this eventually snaps off the top lug. The first time I had the problem, the whole handle came off with my washing inside! I contacted Bosch and was reluctantly sent a replacement, but they would not accept that it was a design fault. I did notice that the handle was the most popular Bosch tumble drier part purchased from this website. By lag11 - London - 03 December 2011
• The handle snapped off my tumble dryer yesterday, no undue force used, now have full load of washing stuck in machine including all work uniforms, Bosch tell me they can't get out for another week, mine is still under warranty, never had any problems like this with previous dryers. Again all three lugs sheared through. By bg - southeast - 01 December 2011