Common Dishwasher Faults

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Fault Diagnosis

Click on your fault to see common causes and solutions.

• Machine does not function
• No water present
• Does not wash clean
• Does not empty
• White streaks on dishes
• Ring marks on glass items
• Glass items sticky

Safety First! Please make sure that you've switched off your appliance and disconnected it from the mains before beginning any repair.

Machine does not function

• No power
  Check flex, plug wiring, fuse and mains supply for faults. 
• Door switch not closed
  Check loading of items and that door is properly closed. 
• No water
  Ensure water supply is present and turned on. Check for hose filter blockages. 

No water present

• No water supply
  Ensure water supply is present and turned on. 
• Inlet valve blocked or faulty
  Check for blockages. Continuity test the valve's operation with a multimeter. If necessary, replace the inlet valve. 

Does not wash clean

• Incorrect quantities of detergent
  Refer to your user manual. 
• Machine incorrectly loaded
  Check our guide on correctly loading your dishwasher. 
• Sump filter blocked
  Clean the strainer and filter. 

Does not empty

• Sump strainer or filter blocked
  Clean the filter. 
• Blocked sump or drain hose
  Check and clear. 
• Faulty drain pump motor
  Contact a qualified repairer. 

White streaks on dishes

• Insufficient or no salt
  Check the salt dispenser. 
• Machine not rinsing properly
  Contact a qualified repairer. 
• Softener unit faulty
  Contact a qualified repairer. 

Ring marks on glass items

• Too little rinse aid
  Check level and setting. Top up if necessary. 

Glass items sticky

• Too much rinse aid
  Check rinse aid setting. Top up if necessary.